Support

If you are a Vesseltracker antenna partner, please see our Antenna Doctor Guide for solutions to the most common technical issues.

For any problems or issues related to our website, please email us at support@vesseltracker.com with the following information:

• Your vesseltracker.com username.
• Which internet browser are you using (eg. Google Chrome, Mozilla Firefox, etc.), including the exact version. Note: this information is usually available by clicking on "Help" in your browser.
• Which operating system are you using (eg. Windows 7, Windows 10, etc.).
• A clear description of the problem, with screenshots if possible, so that our technical team can reproduce the issue.